FAQs

General Questions

Does Jomla ship to all regions of Saudi?
Yes, we can, but delivery will be charged based on the shipment value, product category (frozen, chilled and dry) and they need to be quoted from us before payment.
Can I pay via cash on delivery?
Yes you can pay cash on delivery even you can pay through swiping machine (contactless payment)
Do you ship frozen products?
Currently, we do ship frozen products to Riyadh. For other cities we have weekly schedule and delivery charges applies based on the order quantity.
Do you deliver frozen products to remote areas (such as Hafar Al
Yes, we can, but delivery will be charged based on the shipment value, product category (frozen, chilled and dry). We will be sharing the delivery charges with you before processing your payment.
Which companies will ship/handle my order?
For now, all shipping and delivery services are done by JOMLA unless otherwise stated.
Do you ship the frozen product with refrigerated cars to save the food?
Yes, we do have refrigerated trucks and cars that handles foods/products that require refrigeration.
How long does deliveries to Riyadh take?
Normally, we deliver within 1-2 business days.
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